Swedlock has specialized in developing smart locks for over 15 years. This company offers an impactful solution for many activities of great social importance, such as home care, rescue services, infrastructure and cleaning companies, among others. All of these functions, so important to a city administration for example, rely on a secure, integrated access point provided by Swedlock’s solution.
We built them a product that connects to and interacts with smart keys in order to obtain their statuses, assign access permits, unlock smart locks, and check out activity logs. It also provides technical users with a step-by-step process for installing, removing or replacing locks.
This client wanted to build an application for managing intelligent keys based on two roles: the Key Holder, which is this product’s final user, and the Service Technician, responsible for setting up the locks. This app should work in sync with the Key Holder’s physical key, which contains several digital keys integrated to it. This way, the app would identify the right option to open each lock, allowing the user to access different locks using only one key.
Before this product was launched, users needed to go to a SyncStation, which is a hardware device available in specific places, in order to obtain access to the smart keys of the system they were in need of. When we decided to collaborate with Swedlock on this project, we realized our main challenge was to deliver a software product that could offer the same features the SyncStation provided, but with the benefit of allowing users to do so from anywhere. Also, it would become a fundamental tool for Service Technicians during their process of installing, replacing or uninstalling locks.
The Swedlock app allows Key Holders to manage all of their smart keys and add, edit, or unlink any of them in a single place. Users can also visualize keys' statuses, activate them and obtain permits in a much easier process, since they won't need to go to a SyncStation physical location.
Service Technicians can set up new locks by reading a QR code, taking a picture, recording the lock’s geolocation, or other data sources. In addition to installing, they can replace and uninstall locks even without internet connection, since the app relies on an offline support mode that stores information. Later, it’s synced when there's internet access again.
